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| Hiring, Terminations and Retention |
| Ready, Set, Train: Give your employees a jump on success |
What key skills required by your business require periodic updating? Do you train using the “trial by fire” method (i.e. “on-the-job” training), or are new employees equipped with the information they need to be top performers from the moment they are out of the blocks? If your employee training procedures are minimal or non-existent, here are a few tips to follow as you pay more careful attention to this vital business practice:
- Call our office. There is much we can do to ease the training burden for you. It’s just part of our service.
- Make a formal plan. Outline your training objectives in writing. Include objectives (what will the training accomplish), time frames, and procedures manuals.
- Communicate your expectations. If managers are expected to provide training, be sure they are adequately trained themselves. What will the training accomplish? How will you know when your trainers have met their goals? How will they know?
- Be personally and financially supportive. Allocate time to oversee training adequately. You also need to provide necessary funds--both for initial training, and for a reward when training accomplishes the goals intended.
- Be open to suggestion. Your employees usually know when training is truly valuable to them and when you’re just meeting quotas. When they are dissatisfied with training, give them free reign to voice opinions about what improvements need to be made.
Give your employees a jump on success:
- Safety courses
- Customer service training
- Management skills training
- Employment policy & procedures orientation
- Crisis Management drills
Source: “Avoid Training Pitfalls” HR Fact Finder.
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