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| Management Tools |
| LEADERSHIP SKILLS: The must-have list |
Can you learn superior leadership skills or do you have to be born with them? We may never know which is true, but knowing some of the skills that good leaders commonly exhibit may help you make improvements in your own leadership skills. Which of the eight following skills could you brush up on?
Admit mistakes: Free your employees to take risks by learning to admit that mistakes are part of the learning process. Employees who never hear you admit your goofs will be quick to hide their own.
Do some work “in the trenches”: A leader’s visibility is important to her success. You need to be accessible to your people. Visit others’ offices. Ask questions. Consider helping with the “dirty work” once in a while as a means of better understanding “where your employees are coming from.”
Criticize in private, compliment in public: Public criticism alienates and embarrasses everyone.
Be visionary: Always have a clear set of goals, and reward employees who meet and exceed them. Use the competitive drive in your employees as a tool to get them to succeed and exceed their own expectations.
Emphasize others’ contributions: Give credit where credit is due, and always make an effort to let others feel important.
Do unto others: This is the simplest rule to understand and the most difficult to follow. If you want to develop a loyal following, treat others the way you would like to be treated if you were in their shoes.
Adapted from “Sales & Marketing Report”
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