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Careful Interviewing: Tips for avoiding poor hiring decisions

“Many marginal job performers have learned how to get hired by becoming interview-savvy,” according to Carol Quinn, president of HireAuthority.com in Orlando, Florida.   “Once in the door, these polished applicants who are hired become lackadaisical, doing only enough to get by. Lower productivity, damage to customer relationships, lost sales and bad business decisions can result from bad hiring decisions. Yet, these business costs may never be tallied nor accredited to the problem of poor employee selection,” she concludes. 

If you were to add up all of the expenses your company has had due to bad hiring decisions, you’d quickly become a convert to the concept that careful hiring has everything to do with a healthy bottom line.  In fact, it’s possible that no single factor has a greater influence in your company’s ability to succeed. 

Consider some of the most common hiring mistakes and decide if your hiring process is leaving you vulnerable:

  • We sometimes hire out of desperation.  The “rush order” almost always sets you up for failure.  If you need to fill a position fast, consider a temp-to-hire option so that you can make reasonable judgments about an employee’s abilities before you make an investment into training, benefits, etc.
  • I can tell a great hire within the first 5 minutes of the interview.  If you find yourself making a decision quickly and then using the rest of the interview time to “justify” your decision, you’re especially prone to poor hiring decisions.  This phenomenon is sometimes called “infatuation,” and it’s responsible for a majority of poor hiring decisions.  Eliminate this problem by involving more than one decision-maker in the interview process. 
  • One of our current employees made the referral.  Don’t cut corners just because this applicant came to you highly recommended.  Standard hiring process should be the same for every applicant, no matter who recommends them for the position.

Contact a member of the HR Outsourcing, Inc. Human Resources team for more information about how a PEO can help you hire wisely.

Source:  HR Factfinder

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